Policy Regarding Cancellation/ No Show / Early Departure:
Only for Tour Packages & Hotels
| Time Frame | Cancellation Charges |
|---|---|
| 30 days prior to arrival | 20% of the tour cost |
| 15 days prior to arrival | 30% of the tour cost (excluding Jeep Safari Cost) |
| 7 days prior to arrival | 40% of the tour cost (excluding Jeep Safari Cost) |
| 2 days prior to arrival | 50% of the tour cost (excluding Jeep Safari Cost) |
| Less than 48 hours or no show | NO REFUND |
Only For Jeep Safari & Kankai Ride
| Time Frame | Cancellation Charges |
|---|---|
| Before 10 Days | 75% |
| Before 5 Days | 50% |
| Before 2 Days | 25% |
| Less than 2 days | NO REFUND |
Please inform us in writing if you need to cancel or postpone your tour/travel for unavoidable reasons. Please note that cancellation charges will apply when we receive your written notification. The following cancellation policy will be enforced:
- For bookings with 3 persons, 1 room with 1 extra mattress will be provided.
- Any changes in government taxes, hotel charges, safari fees, etc., will be communicated via email or phone before the travel date.
- Peak season bookings (Holi, Diwali, Christmas & New Year) have separate cancellation policies, which will be communicated as needed.
- Hotels and forest lodges have separate cancellation policies which will be communicated when needed.
- Our Liabilities and Limitations: Any increases in permit fees, taxes, fuel costs, museums, or guide charges by the Government of India will be charged separately.
- Force Majeure events, strikes, festivals, weather conditions, overbooking of hotels, or entry restrictions at visitation sites may occur. While we will try to arrange suitable alternatives, we are not liable for refunds or compensation claims arising from these situations.
- Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi.
Note: If your safari is not booked due to a technical error or unavailability of seats, we will refund the full amount to your bank account.
